DELIVER GREAT USER EXPERIENCE WITH OUR TESTING SERVICE

We carry out expert usability testing to enhance user satisfaction. Techniques such as heuristic evaluation, user testing, and cognitive walkthrough are used to highlight issues and offer realistic recommendations for change.

Efficient navigation and intuitive user flows are essential to creating a frictionless experience. The navigation and flow testing assess menu and link structures, button usage, and general user journeys. We pinpoint bottlenecks and provide recommendations on how to improve navigational efficiency.

Visually appealing and consistent design improves user engagement and brand perception. The visual design and layout testing assess typography, color usage, imagery, and mobile/desktop responsive strategies. We ensure users are delighted by your digital products and that they are true to your brand.

Contact us and speak to a trusted representative who will walk you through the process.

We check with you about your requirements, goals, and specific testing needs. We also learn about your target audience. You can specify in your requirements gender, age, nationality, habits, required devices from which your target audience usually uses to view the product, and any other criteria. Together we develop test plans that specify the scope, test scenarios and test cases to be executed.

Once all the essential details are clarified, our testers start testing according to the test plan. We use different testing methods depending on the complexity and scope and your requirements.

During the testing process, we document and report all the issues encountered to the customer. We prepare a test report including the tester's screen recording, and information about the specifications of the device used to help debug and optimize the customer's product. We utilize a bug-tracking system to track the progress of problem resolution.

With our user experience testing, you can have precious insight into your product or service utilization by your users. We perform in-depth usability testing and report the user experience evaluation from different points of view such as usability, navigation, information architecture, and satisfaction.

We understand that users access your product or service from various devices and platforms. Our testers try your web or mobile application on different operating systems, browsers, and screen sizes for a consistent and optimal user experience.

Our user experience testing service is designed with your users in mind. We recruit participants that fit your target demographic profiles so you can get results from testers that are representative of your end users. For example, if your users are predominantly 35-45-year-old men who are IT professionals, we’ll recruit male participants of IT professionals aged 35-45. This way, you can be sure that the issues and insights uncovered during the tests are highly relevant to your product and its users.

We work in a test-improve-repeat cycle. Our user experience testing service provides you with multiple rounds of testing so that you can make amendments according to our findings and re-test to validate the improvement. This way, we help you to achieve an iterative user experience optimization and user-focused design.

When the testing process is completed, you will have a quality report of our findings, insights, and recommendations. Our reports always include qualitative evaluation, quantitative data, user comments, and actionable advice for an improved user experience of your product or service.